Job Overview:
We are seeking a skilled professional to join our team as an Air Freight Import Customer Operations Supervisor. This role plays a vital part in supporting the development of skills through coaching, mentoring, and on-the-job learning.
Key Responsibilities:
1. Serve as a liaison between internal departments and external customers while maintaining strong working relationships
2. Promote operational excellence by providing guidance directly contributing to service delivery when needed
3. Foster collaboration with cross-functional teams to align with global strategies and address local market needs
Main Skills & Qualifications:
* Aptitude for building customer-centric solutions
* Demonstrated ability to analyze key performance indicators (KPIs) driving timely accurate sales invoicing costing optimizing month-end financial outcomes
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