Branch Customer Advisor – Banking
Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and Current Zealand.
Responsibilities
- Support NAB’s Albany branch by being the first point of contact for our customers; putting them at the centre of everything you do.
- Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions.
- Demonstrate our Smarter Banking options (self-service and digital) for customers; making banking simple, easy and secure.
What we’re looking for
- A passion for delivering quality, gold-class experiences for NAB’s diverse range of customers
- A team player with a keen eye for detail ensuring every transaction is efficient and accurate
- Customer centric thinking and an appreciation for inclusion and the diversity of our customers
Diversity and inclusion
A diverse and inclusive workplace works better for everyone.
We know that our people make us who we are. That’s why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.
Apply
For details on the recruitment process, and accessibility, please visit To discuss adjustment requirements, please contact the NAB Careers team, via (please reference job number) or visit our Careers page through the link above for other contact options.
Join NAB
If you think this role is the right fit for you, we would love to hear from you.
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