About Us
CRL Express is a proudly family-owned and operated business, specialising in logistics services across Australia. We are committed to delivering tailored, solution-focused services with reliability and care. Our offerings include Road Freight, 3PL (Warehousing & Distribution), National Linehaul Services, Rail Freight, Air Freight, and Contract Logistics (Taxi Trucks).
We are seeking 2 X Customer Service Officers to join our growing team in Dandenong South.
This is a permanent, full-time position.
Hours: 8:00am to 4:30pm
Key Responsibilities
* Provide administrative support to the Transport team
* Accurately input and maintain data across systems and reports
* Check, reconcile, and file transport paperwork
* Assist customers with queries in a timely and professional manner
* Handle general office duties including phones, filing, and data entry
* Collaborate with team members to meet service goals and uphold company standards
* Assist in other areas of the business when required
What We're Looking For
* Minimum of 2+ years of transport and customer service experience is required
* Familiarity with TMS software (preferred)
* Strong attention to detail and accuracy with proven data entry skills
* Problem-solving and communication skills
* Ability to follow processes and adapt to changing workloads
* Strong work ethic with ability to work within a team.
* Customer service experience with ability to handle enquiries professionally
* Australian work authorisation is required at the time of application
Why choose CRL?
* Excellent remuneration
* Positive and supportive work culture.
* Opportunities for career progression within our fast-growing business.
* Chance to expand your skills and transition into roles in operations, site management, and more.
* Be part of a team that values Respect, Excellence, Trust, Innovation, Accountability, and Teamwork
Recruiters: Please note we manage recruitment internally and will reach out if we require external support.