Senior Guardian
Join to apply for the Senior Guardian role at NSW Department of Communities and Justice.
Multiple ongoing and temporary full-time positions available – 35 hours per week.
Locations: Sydney, Parramatta, Gosford, Newcastle and Wollongong. Flexible. Hybrid working options available.
Clerk Grade: Level 5/6. Base salary $99,938 p.a. to $110,271 p.a. plus superannuation and annual leave loading.
About Us
At NSW Trustee and Guardian, our purpose is to support the rights, welfare, and interests of the people of NSW. Whether we are writing a Will, acting as an executor, attorney, trustee, guardian, or financial manager, we are here for critical moments in our customers' lives. Join our dedicated NSW Government agency and make a difference in the lives of over 47,000 people each year.
Our Commitment to Diversity
Our workplace reflects the diverse community we serve. We encourage applications from all backgrounds, experiences, and abilities, including women, people with disability, Aboriginal and Torres Strait Islanders, the LGBTI community, and people from culturally diverse backgrounds.
About The Team
The NSW Public Guardian can be appointed by a court or tribunal to make health and lifestyle decisions for people who are unable to make decisions on their own, or with support. The team collaborates with various stakeholders to protect and promote the rights of vulnerable individuals.
Role Overview
The Senior Guardian is responsible for delivering quality guardianship services, making decisions in line with policy and the Guardianship Act **** (NSW), maintaining accurate customer records, and undertaking advocacy to achieve positive outcomes for our customers.
Key Responsibilities
Make decisions in line with policies, within the Senior Guardian delegation level and authority from the Guardianship Division, to best serve the interests of our customers.
Ensure accurate and timely exchange of information with represented people, family, and key stakeholders, complying with relevant legislations.
Conduct visits to people represented by the Public Guardian in line with the Guardianship Standards.
Prepare guardianship-related case reports for the Guardianship Division of the NSW Civil and Administrative Tribunal.
Work with key stakeholders such as family members, health professionals and service providers to negotiate appropriate options and positive outcomes for the person.
What You'll Do
Make decisions about where a person lives, the services they receive (e.g., personal care and therapy).
Consent to medical and dental treatment and health care.
Prepare case reports and recommendations to senior officers.
Negotiate options and outcomes with stakeholders.
About You
Key skills and attributes:
Passionate individual who champions the rights of people with disability.
Committed to providing insightful and timely customer service, often on complex, sensitive and time-critical matters.
Strong communicator able to work collaboratively with key stakeholders, peers, and customers.
Ability to build strong relationships and provide support on life decisions.
High levels of empathy and emotional intelligence.
Working understanding of relevant service systems such as the NDIS, aged care and mental health.
Key Knowledge And Experience
Knowledge of guardianship practice, advocacy, and related services accessed by people with vulnerability.
Essential Requirements
Degree and/or equivalent in social work, health, behavioural sciences or related discipline.
Available to travel throughout NSW and to undertake after-hours work where required.
What We Offer
Benefits and opportunities:
Work-life balance with flexible work options (different locations, variable start/finish times, job sharing).
Various leave options (recreation, parental, and flex leave up to 24 days per year).
Career development, including study leave and acting opportunities.
Access to Fitness Passport, employee assistance program, and annual flu vaccinations.
How To Apply
Complete the online application.
Submit a resume (max five pages) and cover letter (max two pages) outlining your skills, experience and suitability.
Answer the targeted question within the application form (max 500 words):
Outline your skills and knowledge working with people with a disability, and how your experience is transferable to this role.
Closing Date
Applications close: 11:59pm, Wednesday 26 November ****.
Contact
For enquiries about the role, contact Phil Kearton, Assistant Public Guardian – Service Delivery via email at
For enquiries about the recruitment process, contact Talent Advisor Hina Maudarbocus via email at
To request an adjustment in the recruitment process, contact People and Culture via email at or call .
Offers of employment will be subject to reference checks and relevant clearances.
A talent pool may be created for future ongoing and temporary roles and is valid for 18 months.
Thank you for your interest in this role. We look forward to receiving your application.
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