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Clinical programs manager

Sydney
Fresh Clinics
Posted: 11 December
Offer description

Fresh is transforming the way clinics deliver safe, high-quality and profitable medical aesthetics.Backed by world-class technology, gold-standard compliance infrastructure and an inspiring community of ****+ nurse entrepreneurs, we've grown into one of Australia's fastest scaling health-tech companies, and a Deloitte Tech Fast 50 finalist for the past three years.Our mission has always been bold: empower every clinician to deliver exceptional care with confidence.And now, with the launch of Fresh Health, we're expanding that mission into women's health, weight management and preventative care, unlocking healthcare access in a way Australia has never seen.If you thrive at the intersection of health, education, behaviour change and patient experience... this is your opportunity to help write the next chapter of healthcare.About the role:We're looking for a Clinic Enablement Lead who cares deeply about education, behaviour change, and creating environments where nurses can thrive.This is not a typical clinical training role.
It's a thoughtful blend of clinical understanding, communication, and practical problem-solving.
You'll help turn clinical guidance into simple, clear, confidence-building tools that fit seamlessly into day-to-day clinic lifeWe want to give you a clear picture of the role so you can determine whether it feels like the right next step for you.This role may be a great fit if you:Enjoy working from a blank page and shaping materials with clarity and careFind energy in helping clinicians feel confident, supported and capableFeel comfortable translating complex clinical information into practical guidanceAppreciate both the clinical reasoning and the operational realities of how clinics workValue cross-functional teamwork and are happy collaborating with others to refine and improveAre curious, adaptable, and enjoy hands-on learning environmentsThis role may feel misaligned if you:Are seeking to author clinical policies or protocols (our doctors and Clinical Services lead this)Prefer highly structured environments with established playbooksSee training as primarily delivering pre-prepared content rather than co-creating itPrefer a slower pace or limited cross-functional involvementWhat You'll Be Doing:1.
Translate & simplify clinical guidance into:Easy-to-understand training decksConsult flow support tools"day in the clinic" scenariosPractical guides that reduce uncertaintyCompassionate communication resources for nursesYour work helps clinicians feel grounded and confident2.
Facilitate Learning with Warmth and Clarity.
You'll lead:In-clinic educationSmall group teachingVirtual sessionsInteractive workshops and masterclassesYour focus is to help nurses feel supported, not overwhelmed.You'll create psychologically safe learning spaces where questions, curiosity and growth are encouraged3.
Support Clinic Readiness and AdoptionYou'll collaborate with teams across Fresh to help clinics understand:How Fresh Health fits into their existing consult flowHow to prepare for new processesWhat support they can expectWho to go to when questions come u4.
Train our Clinical Training TeamYou'll work with our aesthetic Clinical Trainers to help them build capability and confidence in delivering Fresh Health education, allowing Fresh Health to scale in a safe, consistent and values-led way What You Bring:Clinical experience (RN or similar strongly valued), or strong experience in clinical educationConfidence translating complex information into simple, practical guidanceExperience facilitating learning for cliniciansA calm, supportive communication styleThe ability to build training materials from scratchComfort with travel for in-clinic educationA mindset grounded in collaboration, humility and learningA purpose-led environmentYou'll be part of a team that genuinely cares about improving access to women's health and wellbeing support.A workplace built on trust and kindnessWe value humility, thoughtfulness, collaboration and clear communication.Room to shape and buildThis program is growing quickly, and you'll have the opportunity to help shape how Fresh Health is taught and adopted across the country.Flexible, human-first workWe trust you to design your week around impact, energy, and wellbeing - not hours.A team that works smart and supports one anotherYou'll join a group that balances pace with care, and ambition with humilityIf this feels like a role where you could do meaningful work, we'd love to meet you.Apply now and tell us why you're the perfect person to connect with our future members.At Fresh Clinics, we believe that a diverse team is an innovative team.
We are focused on creating an inclusive environment where people from all backgrounds, identities, and experiences feel they belong and can thrive.We strongly encourage you to apply, even if your past experience doesn't perfectly align with every qualification listed.
Your unique skills and passion could be just what we're looking for, for this role or another.
#J-*****-Ljbffr

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