Bold, innovative, and just a tad naughtier than you would expect, Honey Birdette is looking for a captivating leader to join our Hive!
About Honey Birdette
Honey Birdette was created by women for women, to offer an experience unlike any other lingerie retailer. We are a luxury lifestyle brand offering high-end lingerie and premium bedroom accessories. Bold, innovative, and a little naughtier than you would expect, Honey Birdette has quickly become one of the most talked-about lingerie brands. We inspire, create curiosity, and empower women through their beauty and confidence.
The Role
As the Boutique Manager, you will be empowering, enchanting, and storytelling-focused to lead your team of honeys towards achieving high commercial outcomes, guiding best practice customer service, and encouraging each honey’s individual characteristics.
To be successful in this role, you will possess exceptional communication skills, knowledge of tips & tricks to build your team into a confident, collaborative hive, and drive positive experiences for all visitors to Honey Birdette, ensuring they are never short of products to fulfill their needs.
This role reports to the respective Area Manager.
Key Responsibilities
1. Driving and achieving sales and KPI targets across your Boutique.
2. Raising customer engagement and satisfaction.
3. Empowering and encouraging customer needs and guiding their exploration positively.
4. Leading, coaching, and providing feedback to your team.
Your Skills and Qualities
* At least 2 years’ experience in retail or hospitality environment.
* Exceptional communication skills and a passion for providing an electrifying customer experience.
* Self-motivated and passionate about your team’s development and success.
* Lead with empathy, compassion, and an open mind.
* Highly driven about store success and passionate about the Honey Birdette brand.
* Resilient, able to manage expectations, and comfortable handling conflicts.
* Confident in advising and directing communication.
Benefits
* Generous retail incentive programs, including overseas trips, shopping sprees, and product discounts.
* A playful and empowering work environment.
* Global Australian organization with locations in Australia, UK, and USA.
* Career progression and ongoing training opportunities.
* Participation in initiatives that can lead to various incentives, from monetary rewards to overseas trips.
Our Values
We love you just the way you are, honey xx
Honey Birdette is an equal opportunity employer. We value honeys of all shapes, sizes, ethnicities, and orientations. If you’re seeking a workplace fueled by self-empowerment and self-love, we encourage you to apply!
We can’t wait to meet you, honey xx
* All applicants must be 18 years or older.
* This role requires willingness to work shifts in a retail environment.
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