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Customer support officer, queensland health

Brisbane
Queensland Government
Customer Support
Posted: 22 January
Offer description

Your new role: In this role, you will deliver a broad range of administrative and customer support services within a Community Health Centre environment, working both autonomously and as part of a team to support efficient service delivery.
You will: Act as the primary point of contact for reception and telephone enquiries Provide administrative and secretarial support to multidisciplinary teams Manage appointments, data entry and records across health systems Build positive relationships with clients using strong communication skills Apply sound judgement while prioritising workloads and meeting deadlines About you: You are a professional and organised administrator who delivers excellent customer service and works effectively in fast-paced, multidisciplinary environments.
You will bring: Experience delivering high-level customer service in an administrative setting Strong written and verbal communication skills with attention to confidentiality Ability to manage competing priorities with minimal supervision Confidence using computer systems and learning new applications Commitment to workplace health and safety, equity and service quality What we can offer you: We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role You'll have all the benefits of working for Queensland's world-class public health system including generous and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.
About us: Community and Oral Health Services deliver a broad range of quality community-based care and support services to help people improve and maintain their wellbeing and independence as well as oral health services to adults and children.
We deliver a myriad of services across Metro South including Hospital in the Home, Rehabilitation, Chronic Disease, Acute Care, Dementia Outreach, Oral Health, and specialist residential care along with delivering numerous other vital community health services.
INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace.
Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths.
Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.
We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.
We are better together.

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