Assistant Store Manager Job Description
The Assistant Store Manager plays a pivotal role in driving sales, customer engagement and overall operational excellence within the store. As a key member of the team, you will be responsible for leading by example, developing your team and creating memorable experiences for our customers.
Key Responsibilities:
* Lead by Example: Engage with potential customers and inspire your team to excel in customer interactions.
* Team Development: Coach and support your team to generate leads, provide exceptional customer service, and meet sales targets.
* Customer Care Advocate: Assist the store Clinician (Audiologist) by scheduling appointments and ensuring every potential customer receives the attention they deserve.
* Operational Excellence: Manage day-to-day store operations to ensure a seamless customer experience.
* Sales Champion: Work towards meeting and exceeding daily and monthly sales targets, turning customer interactions into success stories.
What We're Seeking:
* Outgoing & Motivated: Bring your energy and enthusiasm to every customer interaction, creating memorable experiences.
* Sales Savvy: Previous experience in meeting and surpassing business targets is a plus.
* Customer-Centric: A genuine passion for engaging with customers face-to-face and building lasting connections.
* Flexibility: Availability to work retail hours on a rotating roster, ensuring our customers receive the support they need.
Benefits:
* Competitive Salary Package: Enjoy an attractive salary package with achievable monthly and yearly incentive programs.
* Career Growth: Comprehensive training and development opportunities to support your career progression.
* Exciting Prospects: Great career opportunities and succession planning in a business dedicated to changing lives daily.
* Life-Changing Work: Make a real impact in people's lives every day by helping them rediscover the joy of hearing.
* Supportive Environment: Join a company that genuinely values your contributions and enables you to thrive.