Job Title: Customer Service Team Member
We are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Team Member.
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About the Role:
This is an exciting opportunity for someone who enjoys working with customers, resolving issues, and providing exceptional service. As a Customer Service Team Member, you will be responsible for delivering effective store administration, managing stock integrity, handling telephone management and enquiries, implementing marketing and promotional activity, managing inventory, executing sales channel fulfilment, collaborating with team members to deliver a positive store and channel experience, and contributing to building the brand through quality merchandising and in-store marketing.
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Key Responsibilities:
* Deliver exceptional customer service consistently from the customer's perspective.
* Achieve results even under challenging circumstances.
* Continuously improve sales skills and product knowledge through online platforms and development opportunities.
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What We Offer:
In addition to a competitive salary and benefits package, we offer:
* A dynamic and supportive work environment.
* Ongoing training and development opportunities.
* The chance to work with a talented team of professionals.
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Requirements:
To be successful in this role, you will need:
* Excellent communication and interpersonal skills.
* The ability to work effectively in a team environment.
* Strong problem-solving and analytical skills.