Top-notch network professionals are required to support a leading provider of cloud-managed IT solutions. The organization fosters a vibrant and inclusive community that empowers employees to challenge limits, take calculated risks, and assist customers in achieving their goals.
The company's core values drive its commitment to cloud-managed IT leadership and shaping a more inclusive future. These values include 'care deeply,' 'everybody in,' 'simplify everything,' and 'be brave'.
This internship opportunity is designed for recent graduates or students nearing graduation. Key responsibilities include identifying network-related issues, collaborating with other support team members, analyzing packet capture, and utilizing expertise to suggest detailed Knowledge Base articles.
1. Detect and troubleshoot wireless, security, switching, phone, and other network problems.
2. Collaborate with the Support team to resolve network outages, misconfigurations, and complex networking issues.
3. Analyze packet capture using Wireshark.
The role requires a strong understanding of fundamental networking protocols, hands-on experience with network technologies, and excellent communication skills. This internship offers recent graduates the opportunity to apply their coursework, work with various industries, and gain exposure to diverse teams.
Key Skills:
* A strong understanding of fundamental networking protocols.
* Hands-on experience with network technologies.
* Excellent communication skills.
The selected candidate will have the chance to work with industry experts and apply theoretical knowledge in real-world scenarios.
Benefits:
This internship provides an excellent opportunity for recent graduates to develop their skills, build professional relationships, and gain valuable work experience in the field of network engineering.
About the Role:
This role is ideal for those who are passionate about network engineering and are looking to start their career in this field.