Job Summary:
An educational organization is seeking a skilled IT professional to provide expert technical support across multiple sites.
Main Responsibilities:
* Deliver efficient onsite and remote IT support services
* Manage system performance to ensure optimal results
* Assist with account provisioning and related tasks
Requirements:
* A minimum of 3 years' experience in IT support
* Strong skills in Office 365 and Azure platforms
* Ability to explain complex technical concepts to non-technical users
Benefits:
* This role offers the opportunity to make a positive impact in an educational environment
About this role:
We are looking for a highly skilled IT Service Desk Officer who can provide excellent technical support across multiple sites. The ideal candidate will have strong technical knowledge, excellent communication skills, and the ability to work independently.