Power Platform Developer
Employment: Temporary, up to 24 months, 35 hour working week
Hybrid and Flexible working arrangements - Office location flexible across Revenue NSW locations (Parramatta, Lithgow, Gosford, Wollongong and Maitland)
Clerk Grade – 7/8
Salary - $113,574 - $125,720 base plus super
We are the state's principal revenue management agency and are a part of the Department of Customer Service (DCS). We manage taxes, fines, debts and administer grants in a fair, efficient and timely manner. Through this we give back to the community and fund essential State services for the people of NSW.
About the role
The Automation Developer sits within the Intelligent Process Automation team in the Strategy & Innovation function. This mid-grade role is ideal for someone with around 3+ years' experience delivering solutions using Microsoft Power Platform, who enjoys partnering with the business to simplify work and improve customer outcomes.
You will design, build and support scalable apps, workflows and portals (public-facing and internal) using Power Apps, Power Automate, Dataverse and Power Pages. You'll also help deliver custom Copilot experiences using Copilot Studio (including tailored topics, prompts and integrations). Working closely with product, business and technical stakeholders, you will translate complex needs into intuitive, secure and maintainable solutions.
You will operate in an agile, multidisciplinary environment and contribute to a growing Power Platform practice that complements our broader automation and AI capability.
Key responsibilities
As an Automation Developer (Microsoft Power Platform), you will:
* Design, build, test and deploy automation solutions using Microsoft Power Platform, including Power Apps (canvas and model-driven), Power Automate, Power Pages, Dataverse and Copilot Studio
* Deliver user-centric apps, workflows and portals that reduce manual effort and enable digital self-service for staff and customers
* Configure and enhance Power Pages sites, including Dataverse integration, authentication, security roles, user access and governance considerations
* Build and configure custom Copilot agents in Copilot Studio, including topics, prompts, knowledge sources, connectors and integrations
* Collaborate with stakeholders to understand requirements, co-design solutions and produce fit-for-purpose technical designs
* Integrate Power Platform solutions with Microsoft 365, Azure services and enterprise systems using standard and custom connectors
* Apply best-practice application lifecycle management (ALM), including solution packaging, source control, testing, and deployment/promotion across environments
* Contribute to platform standards, governance, reusable components and continuous improvement across the Power Platform practice
* Support live solutions, including troubleshooting, enhancements and optimisation
* Actively contribute to a culture of learning, innovation and responsible low code development
* The team's head office is based in Parramatta, and there may be an occasional requirement to attend this office to come together for purpose.
About You
To be successful in this position you will demonstrate:
* 3+ years' experience designing and delivering solutions on Microsoft Power Platform, including Power Apps (canvas and/or model-driven), Power Automate, Dataverse and Power Pages
* Hands-on experience building and configuring Power Pages sites, including authentication, security roles, user access, data integration and governance considerations
* Experience building custom Copilot agents using Copilot Studio (or strong exposure), including topics, prompts, knowledge sources and integrations
* Good understanding of Power Platform architecture, environments, security roles, data modelling and governance
* Experience integrating Power Platform solutions with Microsoft 365, Azure services and enterprise systems
* Sound ALM practices, including solution packaging, source control (e.g., Azure DevOps/Git), and deployment across environments
* Strong analytical and problem‐solving skills, with the ability to translate business needs into intuitive, scalable digital solutions
* Excellent communication and stakeholder engagement skills, with experience working directly with business users and delivery teams
* Relevant tertiary qualifications in IT, computer science, business or equivalent practical experience
Commitment to Customer Service. You have a customer focused mindset and strive to put the customer at the forefront of everything you do.
Working at DCS
* 35-hour working week, with opportunities for flex leave where additional hours are worked
* Revenue NSW is proud of our diverse and regional teams. We welcome flexible, hybrid working arrangements with your office location at one of our many Revenue NSW working locations https://www.nsw.gov.au/departments-and-agencies/customer-service/dcs-building-access (subject to approval and availability)
* Learning tools are available for ongoing professional development
* Health and wellbeing programs
Who we are
By putting the customer at the centre of all programs and initiatives, we are transforming the way government interacts with the people of NSW. Our services are designed so that everyone can access and interact with them in a meaningful way.
DCS is focused on delivering customer service, digital transformation and regulatory reform to more than 8 million people.
From safety inspectors to marriage celebrants, from customer service representatives to emergency response teams, our people are dedicated to making the lives of our customers better.
Salary Grade 7/8, with the base salary for this role starting at $113574 base plus superannuation
Click Here to access the Role Description. For enquiries relating to recruitment please contact Dhara Thakkar via .
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: Friday, 22 May 2026 at 9:59 AM
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact or 02 9494 8351.
For more information, please visit
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