Customer Support Role Overview
A prominent food service provider is seeking customer-facing professionals to act as the primary point of contact for customers.
* This involves delivering exceptional customer experiences and processing orders efficiently.
* Strong organisational skills are essential in managing competing priorities in a fast-paced environment.
* Preferably, candidates with prior call centre experience will be considered.
The company offers competitive benefits and opportunities for career advancement within a dynamic team environment.
About This Role
We are currently seeking skilled individuals to fill the position of Customer Support Specialist. As a key representative of our brand, you will be responsible for creating and maintaining positive relationships with customers while delivering high-quality support services.
1. Key Responsibilities:
* Respond to customer inquiries via phone or email
* Process orders and resolve issues efficiently
* Develop and maintain a comprehensive knowledge of our products and services
2. Requirements:
* Demonstrated excellent communication and interpersonal skills
* Prior experience in a similar role or relevant industry exposure
Why Work With Us
We offer a supportive work environment that fosters growth and development. Our company values its employees and provides opportunities for advancement and skill-building.