Customer Service Consultant Opportunity
We are seeking a skilled Customer Service Consultant to manage a national portfolio of claims and provide exceptional customer service to our clients.
This is a challenging and rewarding role that requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
The ideal candidate will have experience in a similar role and be able to demonstrate excellent problem-solving skills, adaptability, and a commitment to delivering high-quality results.
* Key Responsibilities:
* Manage a national portfolio of claims and handle high-volume inbound and outbound calls.
* Provide exceptional customer service to clients in a timely manner.
* Maintain positive working relationships with external and internal stakeholders and provide the best possible outcomes for clients.
Requirements
To be successful in this role, you will need:
* High-Level Skills:
* A high level of customer service experience, ideally within a claims environment.
* Insurance knowledge or background would be highly desirable.
* Ability to multitask and work in a fast-paced environment.
About Us:
We are a leading insurance company committed to providing excellent customer service and supporting the well-being of our clients. We offer a dynamic and inclusive work environment where you can grow and develop your skills.
Benefits:
* What's on Offer:
* A sense of belonging in the workplace where you are welcomed and encouraged to bring your most authentic self to work.
* An employer that is committed to supporting your work-life balance and is always open to conversations about flexible and remote working.
* Access to over 10,000 on-demand learning resources and programs to support you in taking control of your career development.
Contact Us:
If you require any adjustments or support to participate equitably in our recruitment process, please reach out to us for a confidential conversation.