Are you passionate about delivering outstanding customer service and keen to make a meaningful difference in people's healthcare experiences?
Join our supportive team of over 200 Radiology Receptionists and be the welcoming face for our patients, referrers, and healthcare partners.About the RoleThis role is a full-time chance for a friendly and organised Medical Receptionist to join our team.
This role operates Monday to Friday, with shifts scheduled between 7:00 AM and 7:00 PM.As the first point of contact, you'll play a key role in providing exceptional front-line service to patients and stakeholders in a fast-paced, professional medical environment.We are currently inviting expressions of interest for positions across the following clinic locations: Salisbury, Gawler, Barossa, Playford.Please note, some positions may require travel between clinics.Comprehensive Training ProvidedTo set you up for success, you'll take part in a five-week, full-time training program at our Hampstead Gardens training centre.
This structured program will equip you with the skills, systems knowledge, and confidence to excel in your new role.Key ResponsibilitiesManage complex patient bookings via inbound and outbound callsDeliver top-tier patient care, including registration, scheduling, and addressing queriesHandle inquiries from key stakeholders, including referrersCommunicate with medical professionals and assist with results and admin dutiesFinalise billing and other essential support tasksThis role requires flexibility to work across both call centre and reception shiftsAbout YouYou're eager to learn, adapt, and grow in a fast-paced environmentYou have exceptional customer service skills and a patient-first attitudeStrong communication, attention to detail, and multitasking are second nature to youA positive attitude and team spirit are essential in our collaborative environmentExperience as a medical receptionist or familiarity with medical terminology is a plus (but not required)Customer service experience is a mustBenefitsCorporate discounts from over 100 retailersHealth insurance discounts for you and your familyFree medical imaging for family membersAccess to well-being programs and expert counselling support for you and your familyRecognition program to celebrate your service and commitmentUniform allowance, outstanding tea room supplies, social events, and an unforgettable Christmas partyNext StepsWe're excited to hear from you!
To help us streamline the shortlisting process, please complete the short video interview pre-screen.
This will assist us in reviewing your application for upcoming vacancies.Ready to take the next step in your career?
Apply now and be part of a team that values growth, support, and exceptional service!
As an equal opportunity employer, we are committed to building a diverse and inclusive workplace.
We welcome and encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, individuals of all ages, cultural backgrounds, gender identities, and expressions, as well as LGBTIQA+ individuals.
We strive to create a supportive environment where everyone is valued and can thrive.
#J-18808-Ljbffr
đź“Ś Expression Of Interest - Medical Receptionist
🏢 BENSON RADIOLOGY
đź“Ť Gawler