Senior Beauty Advisor
The role of Senior Beauty Advisor is a key position within our retail team, providing expert advice and guidance to clients on beauty and wellbeing products.
This leadership role involves supporting the Store Manager and Assistant Store Manager in leading the store team to deliver an exceptional client experience. Key responsibilities include:
* Role Modeling
As a senior member of the team, you will be expected to embody the company's values and demonstrate excellence in customer service.
* Coaching and Development
You will play a crucial role in driving sales performance by coaching and mentoring your team members to achieve their full potential.
* Operational Excellence
Utilize reporting data to inform operational decisions and work closely with the management team to ensure seamless store operations.
* Communication
Facilitate open communication among team members and provide effective feedback to promote growth and development.
* Point of Contact
Serve as the primary point of contact for client and cast member matters, demonstrating confidence and authority in making informed store decisions.
As a Senior Beauty Advisor, you will have the opportunity to work across various categories, including beauty, skincare, haircare, and wellness, as well as assist with sales, management, and back-of-house operations.
Initial onboarding training and continuous learning through our online platform and field trainers will equip you with the skills necessary to excel in this role.
We seek candidates who possess:
* Previous retail management experience, preferably in areas such as profit and loss management, sales forecasting, people management and training, stock control, and visual merchandising.
* Proficiency in using Microsoft Office Suite to interpret and input data for daily reporting.
* A passion for excellent client service and experiential retail.
* A drive for results, with a history of exceeding sales targets and KPIs.
* Availability to work a rotating roster to support store needs, including late-night, weekend, and public holiday trading.
Please note that only Australian citizens or permanent residents will be considered for this opportunity. If you require reasonable adjustments to our recruitment process, please let us know when completing your application.