Operations Supervisor, Amazon Logistics
Job ID: 2865242 | Amazon Commercial Services Pty Ltd
We are seeking an Operations Lead to collaborate with the Operations Shift Manager and Delivery Station Manager in driving innovation and ensuring effective execution within transportation networks. This role requires a proactive leader capable of inspiring a team to achieve performance goals and productivity standards that align with company objectives.
The ideal candidate will be responsible for monitoring team attendance and workflow, working closely with the Operations Shift Manager and Delivery Station Manager to identify and resolve any issues that may arise.
Key Job Responsibilities
1. Foster a strong health and safety culture by ensuring adherence to relevant laws and internal policies.
2. Oversight and management of departmental tasks.
3. Conduct staff debriefs, ensuring accurate and thorough completion of paperwork.
4. Perform duties in line with Standard Operating Procedures (SOPs).
5. Allocate tasks to staff as needed to maintain workflow and meet daily performance targets.
6. Adequate staffing levels for your area, including managing call outs for training, addressing absences, overseeing performance, providing coaching, and continually monitoring department productivity.
7. Support the onboarding and training of new associates to ensure they possess the necessary knowledge to perform required tasks.
8. Collaborate with the Operations Shift Manager and Delivery Station Manager in tracking, analyzing, and reporting Exchange Point metrics.
9. Identify and understand factors contributing to the achievement or shortfall of Exchange Point objectives.
10. Monitor and report on associate hours and schedules.
11. Address and resolve process-related issues within the area as needed.
12. Ensure timely and accurate reporting of equipment defects.
BASIC QUALIFICATIONS
* Experience in warehouse operations
* Experience in logistics
* Flexible schedule/shift/work area, including weekends, nights, and/or holidays
* Lift up to 20kg, stand/walk during shifts lasting up to 10 hours, and frequently push, pull, squat, bend, and reach.
PREFERRED QUALIFICATIONS
* Experience managing teams
* Planning, performance metrics, and process improvement
* Microsoft Office suite specifically Excel and Outlook
Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.