The Opportunity
This is a broad and hands-on leadership role, responsible for leading the P&C function and delivering a high-quality employee experience across the full lifecycle.
With a team in place across Australia and the Philippines, your initial focus will be to stabilise, support, and uplift capability, particularly across employee relations and performance, while building structure, consistency, and confidence across the function.
From there, the opportunity expands into driving process improvement and systems optimisation, identifying opportunities to streamline workflows, embed scalable practices, and enhance service delivery across the business.
Looking ahead, you will also play a role in supporting the evolution of a more technology-enabled People function, with a focus on improving efficiency, reducing manual processes, and exploring how automation and AI can support day-to-day operations.
Key areas of focus include:
* Leading and developing a distributed People Operations team across Australia and the Philippines
* Acting as the escalation point for employee relations matters, providing guidance on complex cases and performance management
* Reviewing and uplifting policies, frameworks, and compliance across the employee lifecycle
* Improving onboarding, offboarding, and broader people processes to enhance consistency and experience
* Identifying opportunities to streamline and automate workflows through systems and tools
* Partnering with leaders to strengthen the overall employee experience and operational effectiveness
About You
You are a well-rounded P&C professional with strong foundations in employee relations, combined with a practical, solutions-focused approach to People Operations.
You are comfortable operating in a hands-on capacity, stepping into complex situations when required, while also identifying opportunities to improve how things are done. You bring a balance of structure and adaptability, and you are confident working in environments where priorities evolve and not everything is fully defined.
Importantly, you are someone who can build trust with stakeholders, communicate with clarity, and operate with sound judgement across both people and business challenges.
The ideal candidate will bring:
* Strong experience across employee relations, including managing complex and sensitive cases
* A background in People Operations, HRBP, or generalist roles with exposure to end-to-end lifecycle management
* Experience leading or mentoring team members, ideally across distributed or global teams
* A track record of improving processes, systems, or operational workflows
* Confidence engaging with senior stakeholders and providing clear, pragmatic advice
* Experience in fast-paced, scale-up, or evolving environments is highly regarded
* Exposure to systems, automation, or AI-enabled workflows is beneficial but not essential
This role is well suited to a Senior Manager looking to step into broader ownership, or an experienced leader who enjoys balancing hands-on delivery with longer-term improvement. For the right candidate, there is also flexibility to appoint at Head of level.
The Process
The recruitment process will be three stages following an initial meeting with Antony Jones, prior to references, background checks and offer. You will have the opportunity to meet key stakeholders, gain insight into the team and environment, and explore how you can contribute to the next phase of this function.
For any confidential enquiries, please contact Antony Jones on 0448 198 544 or
Levyl encourage diverse, equitable and inclusive recruitment solutions and commit to respond to every applicant. We make selection and shortlist decisions based on your skills, experience, personal attributes, and motivators. Should you be successful for interview, we will tender you an interview accommodation checklist, so that you can let us know how we can support you to perform at your best.
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