We're seeking a skilled Customer Service Associate to join our team. In this role, you will provide exceptional support to customers, ensuring their needs are met and exceeded.
Job Responsibilities
The ideal candidate will possess strong communication skills, be able to work in a fast-paced environment, and demonstrate a customer-centric approach.
Key responsibilities include:
* Servicing customer inquiries and resolving issues efficiently.
* Collaborating with internal teams to deliver seamless customer experiences.
* Maintaining accurate records and providing product information to customers.
Requirements
To succeed in this role, you should have:
* A high school diploma or equivalent and a minimum of 4 years experience in customer service or sales support.
* Strong knowledge of industrial equipment and/or rental industry is preferred.
You'll be an excellent fit if you're a team player with exceptional phone and interpersonal skills, ability to self-learn, and develop technical understanding of Enerpac's product range.
The successful candidate will be an integral part of our customer-focused team, working closely with colleagues to drive sales growth and customer satisfaction.
This opportunity offers the chance to grow your career in a dynamic and supportive environment, with opportunities for professional development and advancement.