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Hungry Jack's is seeking a Head of Capability to lead our company wide capability and engagement strategy. You’ll play a key role in attracting, developing, and retaining the amazing people who power our network across Australia. If you're passionate about unleashing people power, building high-performance cultures in our Restaurants, and designing experiences that matter, this role is for you.
Responsibilities:
Capability & Learning Strategy
* Design and deliver a capability strategy that fuels operational excellence and future-readiness.
* Embed a culture of continuous learning across our restaurants and support teams.
* Lead the creation of programs from onboarding to leadership development and compliance.
* Use data to identify capability gaps and optimise learning investments.
Employee Experience & EVP
* Shape and champion our Employee Value Proposition (EVP).
* Improve employee lifecycle touchpoints—from recruitment to retention.
* Collaborate with key teams to embed EVP into every employee interaction.
* Design structured career pathways from crew to leadership.
* Ensure pathways support internal mobility, inclusion, and workforce planning.
* Build competency models aligned to roles and development needs.
* Lead innovative reward and recognition programs that drive engagement.
* Partner with People & Culture and Payroll to enhance employee benefits.
* Manage external platforms and vendors supporting recognition and benefits.
Engagement Systems & Insights
* Oversee digital systems supporting learning, recognition, and real-time feedback.
* Lead employee surveys, insights analysis, and action planning.
* Build a feedback-driven culture across the network.
Leadership & Influence
* Inspire and grow a high-performing capability and experience team.
* Partner with senior leaders to embed capability and engagement priorities.
* Represent the function across business forums and external partners.
What You’ll Bring
* 8–10+ years’ experience in L&D, capability, or people experience leadership roles.
* Track record in leading enterprise-wide capability or engagement strategies.
* Deep knowledge of learning systems, recognition platforms, and engagement tools.
* Expertise in career architecture, competency frameworks, and EVP design.
* Strong strategic thinking, communication, and stakeholder engagement skills.
Ready to Lead the Future of Talent at Hungry Jack’s?
Apply now and help us build a high-performance, values-led culture that our people are proud to be part of.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Human Resources
* Industries
Hospitality and Retail
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