Horner Recruitmentis proud to be partneringSalvation Army Housingto assist source and appoint an experienced and values-driven General Manager of Housing Services to lead the strategic development and national delivery of its housing services portfolio. We welcome and encourage interested internal staff members to apply for this important role. This executive role offers the opportunity to shape supportive tenancy models, influence social housing practice, and drive meaningful outcomes for vulnerable communities across Australia. Reporting to the executive leadership team, you will be accountable for the development and delivery of a national Supportive Tenancies Framework and service delivery model. You will provide leadership across a geographically dispersed portfolio, ensuring consistent, high-quality services aligned to a standardised Model of Care, regulatory requirements and industry best practice. What you will be doingAs General Manager of Housing Services, you will: Develop and implement the Housing Services Strategy and objectives in alignment with organisational priorities, service mission and Board approved initiatives. Lead state and regional housing teams through senior line managers, building capability, succession and a strong safety culture. Advance workforce planning strategies including capability uplift, and succession planning. Build and maintain excellent relationships with government, Board, internal stakeholders and external partners to support service delivery, advocacy and growth opportunities. Contribute to external industry discussions, advocacy and policy development at state and national levels. Oversee operational performance and prepare executive and Board-level reporting on key metrics, insights, risks and opportunities. Foster Safety, Health & Wellbeing, and serious Client Response Frameworks within Housing Services. Drive continuous improvement across service delivery, quality assurance, compliance and regulatory obligations. Partner with Finance and Infrastructure teams to manage budgets, optimise revenue, minimise vacancies and oversee maintenance planning across the housing portfolio. To be successfulYou are a collaborative and strategic leader with deep experience in social or community housing and a strong understanding of the regulatory environment. You will bring a balance of commercial acumen and purpose-driven leadership, with the credibility to influence at executive, government and community levels. You will ideally bring:A tertiary qualification and/or a significant body of senior leadership experience in business, social housing management or community service programs at a senior level. Demonstrated experience in strategic planning, financial management and performance management in a social housing context. Strong knowledge of national and state housing policy, regulatory requirements, and best practices in social housing management including knowledge of relevant legislation, housing programs, and tenant rights. Proven experience building partnerships with government agencies, community organisations, and other key stakeholders. Evidence of commitment to continuous personal and professional development. Proven capacity and availability for significant and regular national travel essential. Postgraduate qualifications (MBA, Master of Social Work or similar) and experience leading senior leaders are highly regarded. What's on offerAn attractive salary package (including Not for Profit Organisation Salary Packaging Tax Benefits) commensurate with the qualifications, experience and skills of the successful candidate. Generous paid parental leave (12 weeks for primary carers). Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs. Flexible working arrangements. Access to EAP and health and wellness initiatives. A rewarding, purpose-driven career that makes a positive and lasting social impact. How to applyIf you're excited about this opportunity and possess the desire and work ethic to match, please submit your resume and cover letter to phil.webster@horner.com.au. For a confidential discussion prior to submitting your application, please contact Phil Webster on 0431 779 552. Applications will close at close of business Friday 05th June 2026. Note: The successful applicant must hold a current Driver's Licence, possess a relevant state Working with Children Check and consent to complete a National Police Criminal Record Check. At Horner we recognise the value of a diverse workforce and the creation of inclusive workforce cultures. We actively encourage applications from any background. We provide reasonable adjustments for individuals with disability - please email adjustments@horner.com.au if you require an adjustment to be made during the recruitment process. Please note that applications or resumes sent to this email address will not be accepted or responded to.#J-18808-Ljbffr