Are you looking for a challenging and rewarding career in sales?
We have an exciting opportunity for an experienced Account Manager to join our team. As an Account Manager, you will be responsible for building and maintaining strong relationships with our strategic customers.
The ideal candidate will have 7-10 years' experience in sales, preferably with a background in Microsoft licensing or SAP solutions. You will be a skilled communicator with excellent negotiation skills and the ability to work independently.
This role offers a unique opportunity to develop your skills and expertise while working with a dynamic team. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we would love to hear from you.
Key Responsibilities:
* Build and maintain long-term relationships with customers
* Develop trusted advisor relationships with customer stakeholders and executive sponsors
* Take ownership of the customer experience
* Understand customer needs and business objectives and offer the right solutions
* Ensure timely and successful delivery of our solutions
* Keep customers satisfied by delivering exceptional service on a day-to-day basis
* Drive proactive new Sales, Renewals, and overall Opportunity Management
* Manage day-to-day Customer and Partner Requests
* Develop, maintain, and execute an account strategy with short-/ mid-/ and long-term goals on:
o Account growth
o Profitability
o Customer retention
o Customer satisfaction
* Lead, moderate, and orchestrate all activities on accounts
* Enhance organization's reputation by taking ownership for accomplishing new and different requests; exploring opportunities to add value to our customers
* Track and forecast defined account metrics, KPIs, and financials
Requirements:
* Full-time work rights in Australia
* Ability to commute to one of our offices and visit clients in Brisbane, Sydney, or Melbourne
* 7-10 years' relevant experience
* Microsoft licensing/solution experience or SAP experience
* Building Relationships - Advanced
* Customer Centricity - Advanced
* Customer & Market Orientation - Advanced
* Customer Solution Management
* Negotiation Skills
What We Offer:
* A dynamic and supportive work environment
* Opportunities for professional growth and development
* Competitive salary and benefits package
* A comprehensive training program