A global technology company is seeking an experienced Incident/Problem Manager in Australia. The candidate should have at least four years of experience in an IT role, demonstrating strong facilitation and communication skills. Responsibilities include managing major incidents, coordinating responses, and implementing IT service management processes. Ideal candidates will have a strong knowledge of ITIL and experience with IT operations in large organizations. This role demands a self-motivated individual capable of translating complex information for non-technical audiences.#J-18808-Ljbffr