The Offer
* Opportunity within a company with a solid track record of performance
* Leadership Role
* Opportunity to make a positive impact
The Job
Your responsibilities will include:
* Provide exceptional customer service via email, and chat, assisting clients with their travel inquiries
* Troubleshoot and resolve client concerns in a timely and professional manner
* Collaborate with team members and other departments to ensure the best possible customer experience
* Continuously enhance your knowledge of the latest travel trends, destinations, and industry developments
The Profile
* Good English communication skills (both written and spoken) to effectively liaise with the stakeholders of the region
* A genuine passion for travel, tourism, and customer service
* Strong problem-solving and critical-thinking skills
* Ability to multitask, prioritize, and work in a fast-paced environment
* Flexibility to work on shifting schedules, weekends, and holidays
* A positive attitude, team player mentality, and the ability to adapt to change
* Flexible working hours and the option to work remotely
The Employer
Our client build and use technology that enhances productivity for virtual staff, support agents, web marketers, and program managers.