Job no: FX3PN Category: Customer Services
Central Highlands Water is a major regional employer, and we want you to join us!
About us
At CHW we provide drinking water, sewerage, trade waste and recycled water services to residents and businesses in the Central Highlands region of Victoria. We are a public sector employer with a proud history spanning more than 150 years of supporting regional prosperity through service excellence.
Central Highlands Water is a growing business which strives to create a thriving and sustainable region by providing the highest quality water related service to our diverse customer base. This opportunity is a vital role to shape the future of how our services support our community.
The opportunity
The primary objectives of the Customer Experience Officer are as follows:
1. to receive and process written and verbal enquiries that relate to customer accounts,
2. to accurately maintain customer accounts and associated databases,
3. to facilitate connections / disconnections to services, and
4. to facilitate