Senior Clinical Trainer
This is an exciting opportunity for an experienced clinician looking for a new challenge. An exceptional ability to connect, inspire and motivate people are essential. You will educate and guide our clinic staff ensuring clinical excellence. As a skilled clinician you will have the opportunity to develop your knowledge to become the expert in audiology.
You will develop and deliver quality clinical content through workshops, seminars and training to develop our clinical staff, graduates and support staff. This role offers a good variety of responsibilities including regular visits to clinics throughout the network. This role is dynamic and through your career you will be involved in projects offering you growth and new challenges.
We are looking for a clinician based in SA. This is a dual role; the successful candidate will work as a clinical trainer role and a clinician role.
Key Responsibilities:
1. Operating Model Adoption: You will play a vital role in upholding and promoting brand standards. Specifically, you will champion the principles, clinical processes, and sales procedures that define the brand. Consistency in brand representation is essential, and you will work diligently to ensure that all training materials and interactions align with these standards.
2. Training: As the Clinical Trainer, you will be responsible for the development, implementation, and management of comprehensive training programs. These programs will cover critical areas, including best practices, effective sales techniques, product knowledge, and equipment use.
3. Commercial Success: Your role extends beyond initial training; in collaboration with managers, you will work closely with clinicians to assist them in achieving and surpassing Key Performance Indicators (KPIs).
4. Clinician Support: You will provide expert guidance and support via various channels regarding best practices, sales techniques, products, equipment, etc.
5. Industry Expertise: As the industry expert within the organization, you will remain at the forefront of industry developments.
6. Collaboration and Initiative: Collaboration is key in this role, as you will work proactively and positively with key stakeholders.
You will be successful in this role if you have:
• Master of Audiology or equivalent
• Minimum 5 years' experience as a clinician
• Minimum 2 years' experience in Training
• Adult Learning: Proficient in delivering and developing adult learning training
• Clinical Practice Leader: Sets a strong example through clinical practice leadership
• Troubleshooting Expert: Seasoned clinician with expertise in troubleshooting hearing device issues
• Product Strategy and Sales Capability: Proven track record of aligning product selection with business outcomes
• Relationship Building: Demonstrates talent for cultivating effective working relationships with senior managers