A bit about us
SILK Laser Clinics Australia stands as the destination for Laser, Skin, Injectables, and Body treatments. A proud part of the Wesfarmers' Medi-Aesthetics Group, our esteemed portfolio includes renowned brands such as Australian Skin Clinics and Eden Laser Clinics.
Our reputation in the aesthetics industry is built on a foundation of exceptional service and enduring results. Operating across a network of over 140 clinics in Australia and New Zealand, we are dedicated to integrating cutting-edge technology, comprehensive education, and the highest standard of service and results.
Here's a bit about the role
As the Clinic Receptionist, you will serve as the welcoming face of our establishment, ensuring a positive and professional experience for every client. Your role extends beyond greeting clients; you will be the initial point of contact for understanding and addressing their needs.
Driven by results and equipped with excellent listening skills, you will recommend high-quality skin and treatments, with a focus on the best interests of our clients. This position offers an ideal entry point for recent beauty graduates aspiring to kickstart your careers in the medical-grade sector of the beauty industry, with comprehensive training provided.
Interested? Here is what you'll need to be successful
- A passion for customer service and a natural ability to build relationships and rapport with new and returning clients.
- An eye for identifying sales opportunities and the ability to process sales and re-booking clients using Zenoti.
- Professional and friendly phone etiquette when handling incoming calls.
- Flexibility in scheduling, including availability for late nights and weekend shifts.
Benefits
With a collective 25 years of combined experience across our group, we understand the needs of both our clients and our team. When you become a part of our dynamic team, you can expect:
- Competitive hourly rate, plus penalties as we value your skills and dedication with competitive compensation.
- Lucrative commission, bonuses, and monthly incentives to reward our performance-driven incentives will keep you motivated and rewarded for your sales achievements.
- Generous product and treatment incentives to fuel your passion with exclusive incentives to experience our products and treatments.
- Service Recognition Program to thank you for your exceptional service will be celebrated with awards that recognise your contributions.
- Access to exclusive Corporate Partnerships designed to support your health and wellbeing.
- Extensive training and career learning pathways as we are committed to your professional growth, offering comprehensive training and clear career pathways.
We are committed to providing a supportive and rewarding work environment that enables our employees to achieve both personal and professional success