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Guest service agent

Gold Coast
IHG Hotels & Resorts
Service Agent
Posted: 29 August
Offer description

As a Front Office Host, you'll assist guests' needs and provide a genuine, charming, and friendly welcome and experience. You will be a key contributor to making visits memorable and develop great working relationships with internal and external stakeholders. This position is Casual.

What are we looking for?

* Attitude, behaviour, and integrity of a truly special host.
* Guest service experience within the front office or reception team is highly desired.
* Availability to work a rotating roster, including mornings, evenings, and weekends.
* Property Management System (PMS) knowledge is preferred.

Sound interesting?

Join our extraordinary world and experience a place where you can be yourself, share ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You'll be rewarded with benefits supporting your and your family's wellbeing, including enhanced parental leave, flexible work options, and proactive health days. Your career will be supported through our lifelong development program, milestone celebrations, and transfer of entitlements as you grow with IHG. Enjoy hotel perks like accommodation and food & beverage discounts, and access our discount retail platform to make your pay go further.

We are proud to be IHG. Visit to learn more.

Don't meet every requirement but believe you'd be a great fit? Hit the 'Apply' button and start your journey with us today.

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