Mid-Senior Level Contract Position
This is a contract role at the Reserve Bank of Australia, seeking an experienced Knowledge Management Specialist with deep expertise in ServiceNow.
About the Role
* We are looking for someone to lead the design, implementation, and launch of our knowledge management capability.
* The successful candidate will configure and optimise the ServiceNow Knowledge Management module.
* The goal is to develop and implement a process and solution for project delivery teams to capture and maintain necessary knowledge throughout the project lifecycle.
About You
* You have proven experience in Knowledge Management.
* Hands-on experience with ServiceNow Knowledge Management is required.
* A strong understanding of KM principles, content strategy, and information architecture is essential.
The RBA plays a significant role in the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. Our people, values, and culture contribute to achieving these objectives.
Why Work with Us?
We strive to be Open & Dynamic, considering different perspectives, working across teams, and being transparent while delivering quality effectively. Our people conduct themselves with integrity, striving for excellence in their work and outcomes.