Job Title: Wine Connoisseur Manager
We seek an exceptional wine professional to oversee cellar door operations at our McLaren Flat location.
* A strong background in wine knowledge is essential.
* Excellent customer service skills for guiding visitors through tastings and events are required.
* The ideal candidate will maintain high standards, contribute to guest satisfaction, and foster a positive environment.
We offer attractive staff discounts and opportunities for growth and development.
About This Role
This position involves overseeing cellar door operations, managing daily tasks, and ensuring a seamless customer experience. The ideal candidate will have excellent communication skills, be able to work independently, and possess a strong passion for the wine industry.
Key Responsibilities
* Develop and implement strategies to enhance customer engagement and loyalty.
* Maintain a high level of product knowledge and stay up-to-date on industry trends.
* Collaborate with colleagues to achieve business objectives and improve overall performance.
Requirements
To succeed in this role, you will need:
* A degree in a related field or significant experience in the wine industry.
* Excellent communication and interpersonal skills.
* Ability to work in a fast-paced environment and adapt to changing circumstances.