Job Summary
We are seeking an experienced retail professional to join our team as a Stylist. As a key member of our sales floor, you will be responsible for delivering exceptional customer service and creating personalized styling experiences for our clients.
About the Role
This is a part-time position that requires open availability Friday through Sunday and at least one weekday or weeknight. You must also be available to work during special event periods, including Black Friday and Boxing Day.
* Deliver best-in-class customer service through curating personalized styling experiences and providing thorough product knowledge.
* Drive the business through delivering sales and meeting performance metrics including sales per hour, conversion percentage and revenue to target.
* Educate our customers on our brand story and stay informed and knowledgeable on all of our products, latest launches and specialized services.
* Work on a team of motivated and collaborative people who are unified by our corporate mission.
Key Responsibilities
1. Customer Service: Deliver exceptional customer service by creating personalized styling experiences and providing thorough product knowledge.
2. Sales Performance: Drive the business through delivering sales and meeting performance metrics.
3. Product Knowledge: Stay informed and knowledgeable on all of our products, latest launches and specialized services.
4. Teamwork: Work collaboratively with the team to achieve our corporate mission.
Requirements
To be successful in this role, you will need to have:
* A strong ability to connect with all of our customers in a authentic and warm way.
* Strong verbal communication skills and active listening to effectively deliver on our customer needs.
* An ability to learn and retain relevant product knowledge to suggest and style for our customers.
* Is able to think critically and solve problems in the moment to deliver on customer and business needs effectively.
Benefits
We offer a competitive compensation package and opportunities for career growth and development.
What We Offer
We strive to create a positive and inclusive work environment that supports the well-being and success of our employees.