Hotel Sales and Marketing Leadership
The Multi-Hotel Director of Sales and Marketing plays a pivotal role in driving revenue growth, cultivating impactful relationships with key stakeholders, and ensuring exceptional guest experiences across two premier properties.
Key Responsibilities:
1. Sales Leadership
* Develop and oversee strategic sales initiatives across all key market segments, including Airline, Corporate, MICE, Travel Management Companies, and Leisure accounts.
* Identify and capitalise on new business opportunities, ensuring growth in revenue and market share.
* Manage high-value key accounts while mentoring the sales team to achieve performance excellence.
2. Marketing Strategy and Planning
* Design and execute innovative, data-driven marketing plans aligned with the business objectives of both properties, with clear goals, budgets, and KPIs.
* Lead collaboration with external agencies, including advertising, PR, and media, to create and deploy impactful marketing campaigns.
* Regularly evaluate campaign performance and adapt strategies to ensure maximum ROI and market relevance.
* Monitor industry trends and competitor activities to proactively adjust marketing and sales approaches.
3. Leadership and Team Development
* Provide visionary leadership to the sales and marketing teams across both properties, fostering a culture of collaboration and high performance.
* Establish clear goals, performance standards, and professional development pathways for team members.
* Act as an integral part of the executive leadership team, contributing to the strategic direction and operational excellence of both hotels.
4. Relationship and Stakeholder Management
* Build and maintain strategic partnerships with local organisations and key stakeholders to drive brand awareness and engagement.
* Nurture strong relationships with internal departments and external partners, including travel agencies, corporate clients, and community organisations.
* Ensure smooth coordination between sales, marketing, and operations teams to deliver seamless guest experiences.
5. Operational Excellence
* Leverage advanced sales and marketing tools, including Salesforce and Opera PMS, to track and manage performance.
* Monitor the effective resolution of client issues, ensuring sustained satisfaction and loyalty.
* Drive revenue while maintaining a strong return on investment through efficient cost management and strategic planning.
Requirements
To succeed in this critical role, candidates should possess:
* A Bachelor's degree in Marketing, Business Administration, or a related discipline (or equivalent professional experience).
* A proven track record of success in a senior sales and marketing leadership role, preferably within the hotel or hospitality sector.
* Extensive experience managing diverse market segments such as Airline, Corporate, MICE, and Leisure accounts.
* Advanced proficiency in sales and marketing systems, including Salesforce and Opera PMS, is highly desirable.
* Exceptional leadership, communication, and negotiation skills with a results-oriented approach.
* Passionate about hospitality, with a strong commitment to delivering outstanding guest experiences.
What We Offer
Candidates can expect:
* Employee benefit card offering discounted rates at leading hotels worldwide.
* Access to learning and development programs through industry-leading academies.
* Career advancement opportunities within our network of luxury hotels and resorts.
* The opportunity to make a meaningful difference through our Corporate Social Responsibility initiatives.