IT Systems Administrator Job Overview
Our organization seeks a skilled IT systems administrator to oversee the security, reliability, and efficiency of internal systems and tools.
Key Responsibilities:
* Manage and maintain our SaaS ecosystem, including Google Workspace, Slack, Jira, JSM, and Confluence
* Own and improve MDM processes using platforms like FleetDM or Intune
* Lead or contribute to IT infrastructure and SaaS-related projects
* Act as the Level 3 escalation point for technical support
* Develop and maintain automation scripts and workflows
* Manage identity and access workflows across systems
* Maintain accurate documentation and knowledge base content
* Collaborate with IT Support, Security, and cross-functional teams
Requirements:
* 5+ years of experience in Systems Administration or Engineering roles
* Hands-on experience with modern workplace tools, such as Google Workspace and Atlassian suite
* Experience with MDM platforms like FleetDM or Intune
* Strong understanding of identity and access management
* Comfortable working with REST APIs and scripting skills (Python, Bash, PowerShell)
* Ability to provide Level 3 support and resolve complex issues
* Strong communication and documentation skills
Perks of Working with Us:
* In-house baristas serving free coffee and snacks
* Daily catered breakfast and regular company-wide events
* Modern office spaces with pool tables and gaming consoles
* Access to our Employee Assistance Program
* 9,000+ courses on our Learning & Development platform