Overview
Quality Specialist
Newcastle, NSW | Full-time | Access to Salary Packaging of over $15K
Lead with Integrity. Investigate with Impact.
Are you ready to take your investigative skills to the next level—where every case you handle helps protect vulnerable individuals and improve care standards across Australia?
We're looking for a
Quality Specialist
who thrives on uncovering the truth, driving change, and making a real difference in the lives of children and people with disability.
What You'll Be Doing
Lead investigations
into serious incidents, complaints, and allegations—ranging from abuse and neglect to restrictive practices and WHS matters.
Gather and analyse evidence
with precision, empathy, and procedural fairness.
Engage with regulators
like the NDIS Commission, Child Protection, Ombudsman, and WorkSafe.
Deliver clear, trauma-informed reports
and outcome letters that drive corrective action.
Support continuous improvement
by identifying trends and embedding safer practices across services.
You'll Bring
Certificate IV in Government (Investigations) or equivalent (desirable)
Tertiary qualifications in social work, disability, child protection, or related fields
Experience in investigations within OOHC, disability, or health sectors
Strong communication, analytical, and documentation skills
A commitment to safeguarding, quality, and professional growth
You'll also need (or be happy to obtain)
National Police Check
Working with Children Check
NDIS Workers Screening Check
Why You'll Love Working With Us
Purpose-driven work
that protects and empowers vulnerable communities
Collaborative culture
with passionate professionals across clinical, operational, and governance teams
Opportunities for growth
in quality, risk, and safeguarding
Access to Salary packaging of over $15K
and flexible work options
Values-led organisation
: Inspired. Courageous. Skilful. Responsive.
Ready to Make a Difference?
If you're a skilled investigator with a heart for justice and a mind for detail, we want to hear from you.
Apply now
and help us build safer, stronger communities—one investigation at a time.
For more information, or a copy of the Position Description, please contact
Jason
from the Possability Recruitment Team on .
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