* Reference number2026 004
* Job TypeFull Time (Fixed Term)
* PackageFrom $47.54
Opportunity This Way
About Hindmarsh Shire
Located in western Victoria's beautiful Wimmera region, Hindmarsh Shire sits between Melbourne and Adelaide on the Western Highway, bordered by the Little Desert and Wyperfeld National Parks. Here, you can enjoy a rural lifestyle with the benefits of a regional city nearby.
Our shire is home to friendly communities across Nhill, Dimboola, Rainbow, and Jeparit, offering great local schools, safe neighbourhoods, and a relaxed pace of life. Explore scenic walking and cycling trails along rivers, lakes, and wetlands or enjoy vibrant local cafés, bakeries, and boutique shops – there is something for everyone.
Join our small, values-driven team delivering services to over 5,500 residents across 7,500 km2 - and discover a place where community, opportunity, and lifestyle come together.
Hindmarsh Shire Council currently has the following vacancy:
Coordinator Libraries and Customer Service
Full Time, Fixed Term 12 months
Salary commencing at $93,941 p.a. (plus superannuation)
Reporting to the Manager People and Performance, the Coordinator Libraries and Customer Service provides leadership across our Jeparit, Rainbow, Dimboola, and Nhill sites, to ensure that an outstanding level of service is provided to our community.
On a day-to-day basis, the Coordinator Libraries and Customer Service provides guidance on matters relating to library and customer service responsibility areas, develops and implements customer systems, processes and standards to ensure an efficient operation and develops programs and events that cater to the needs of the Hindmarsh communities.
To be successful in this role, you will have excellent interpersonal skills to develop rapport with your team, customers, and community groups and sound administration skills. You'll bring strong problem-solving skills, a collaborative mindset and a commitment to continuous improvement. We are looking for an enthusiastic, motivated leader that will champion a welcoming, engaging environment for all!
To apply, please submit your cover letter, resume and a response specifically addressing the key selection criteria:
* Appropriate tertiary qualification in the field of Library Services or Business Management (preferred but not essential).
* A minimum of two years' experience working in a library and/or customer service leadership role.
* Experience in developing, implementing, and overseeing the delivery of programs and events which cater for the needs of a diverse community and encourage participation.
* Sound problem solving and negotiation skills.
* Ability to interpret legislation and develop policies, procedures, and plans.
* Experience managing the rostering, performance, and development of a small-medium team.
* Willingness to undertake a pre-employment medical, police check and Working with Children Check.
Applications that do not address the key selection criteria may not be considered for shortlisting to the interview stage.
Applications close Wednesday 25 March 2026 at 12:00noon.
For enquiries on this position, please contact Janelle Reichelt, Manager People and Performance, on 03 5391 4444.
Hindmarsh Shire Council is committed to increasing diversity across the organisation. We encourage anyone to apply for our vacancies regardless of their gender, race, religion, sexual orientation, or disability status.
You must have the right to live and work in Australia to apply for this job.