System Administrator
Location
Sydney
Discipline
Job reference
179248
Salary
AU$100000 - AU$110000 per annum
Consultant email
david.stretch@au.experis.com
Global client requires a permanent System Administrator to join a busy team supporting multiple systems.
Working within the Service Operations team, the System Administrator will monitor and manager day-to-day operations to ensure all systems, support activities and products are maintained.
Responsibilities:
* Handle complex incident management
* Monitor and manage day-to-day service operations to ensure the smooth functioning of systems and processes
* Coordinate with internal teams and external vendors to manage service requests and ensure adherence to SLAs
* Analyse operational data to identify trends, bottlenecks, and areas for improvement in service processes
* Develop and maintain operational procedures to enhance efficiency and minimize service disruptions
* Collaborate with technical teams to address product-related service issues and recommend improvements
* Conduct root cause analysis for recurring incidents and work with problem management to implement solutions
* Ensure documentation is up to date for all operational processes, incidents, and service management workflows
Required Skills & Experience:
* A minimum 2 - 3 years' experience in a System Administrator role
* Experience in either Network, Linux or Application/System support
* Must have dealt directly with external customers delivering to SLAs.
* Broad understanding of server systems, Linux commands or network administration
* Excellent communication skills
* Incident, problem and change management
David Stretch
Divisional Director, Experis
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Aboriginal and Torres Strait Islander people are encouraged to apply.
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Experis Pty Ltd is a wholly owned subsidiary of ManpowerGroup
State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856