We are seeking a seasoned Export Professional to join our team.
Job Overview
The successful candidate will be responsible for managing both Air and Sea Export activities, ensuring seamless movement of consignments from origin to destination.
This customer-facing role involves coordinating bookings with international and domestic carriers, preparing export documentation, and ensuring compliance with company policies and external regulations.
Main Responsibilities
* Collaborate with a team of Export specialists to deliver accurate high-quality service to clients.
* Manage the full export workflow from customer service to shipment departure aligned with management directives client instructions and compliance standards.
* Build and maintain strong relationships with clients service providers and overseas colleagues.
* Troubleshoot and resolve export-related issues with internal and external stakeholders.
* Accurately enter data into CargoWise One and manage financial aspects such as invoicing.
* Support process improvements and monitor operational efficiency.
* Assist the Senior Team Lead and Department Manager with daily tasks and special projects.
Requirements
* Proven experience in Freight Forwarding Air & Sea.
* Proficiency in CargoWise One and Microsoft Office Outlook Excel.
* Strong communication skills with the ability to influence and resolve challenges.
* High attention to detail with a focus on accuracy and meeting deadlines.
* A confident resilient proactive mindset with a passion for continuous improvement.
* Solid problem-solving skills and the ability to interpret data and documentation effectively.