Night Auditor | Part Time | InterContinental Melbourne The Rialto
As the world’s largest family of luxury hotels, we all take outstanding pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
What’s the job?
The night auditor carries out the duties of a guest service agent overnight whilst accurately and efficiently completing the auditing and balancing of guest and outlet accounts during the hours of 11pm – 7am.
Day to Day
- Assist front office personnel in check‑in and check‑out during the night shift.
- Ensure final readings of restaurants and other outlets are taken and balanced with the hotel’s property management system.
- Ensure all checkout bills are completed efficiently, correctly and timely.
- Ensure all receipts for the shift are properly recorded, balanced and deposited in the hotel’s drop‑safe.
- Prepare revenue journal (early bird) correctly.
- Post all daily room charges to guest ledger and ensure correctness.
- Balance revenue journal with rooms sales recapitulation done by the Night Manager.
- Summarise all officer checks to be signed by the Finance Manager.
- Settle all credit cards and balances.
- Summarise all adjustments or rebates to be signed by the Finance Manager and/or General Manager.
- Reconcile guest ledger on a daily basis and reconcile the total to the Front Office.
What We Need From You
- Demonstrated ability to interact with customers, employees and third parties in a manner that reflects highly on the hotel, the brand and the Company.
- Proven communication skills across phone, email & face‑to‑face interactions.
- Proficient in the use of Microsoft Office and PMS.
- Proactive approach, with strong drive for team results and a track record of achievement.
- Problem‑solving and organisational abilities.
- Flexible work approach.
- Bachelor’s Degree or Diploma in Hotel Administration, Hotel Management or equivalent.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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