Overview
Life at Mission Australia When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we're building hope and possibility for all. Your Opportunity The in Devonport works to improve the wellbeing and safety of children, young people (0–18), and their families across the North West, West Coast & surrounding regions. As a voluntary, early-intervention service, IFSS helps families address challenges, strengthen resilience, and build sustainable support networks. This approach reduces the likelihood of escalation into Child Safety Services and supports long-term positive outcomes. In partnership with the Sexual Assault Support Service (SASS), Mission Australia also delivers the Prevention, Assessment, Support and Treatment (PAST) program for children and young people (17 and under) displaying Harmful Sexual Behaviour (HSB). SASS provides education, training, therapeutic interventions, and lead support coordination, while Mission Australia offers coordination support—linking services, developing case plans, and assisting young people to achieve their goals. This is an on-site position based in Devonport.
Responsibilities
* As a Family Support Practitioner, you will provide case management, practical support, and tailored resources to help families create safe and nurturing environments.
* You will work collaboratively with families and stakeholders to strengthen capacity, promote stability, and ensure children and young people are supported to thrive.
* Engage with families and work together to develop effective plans for long-term positive outcomes.
* Providing therapeutic intervention to support case plans.
* Actively work with families to identify goals that will promote safety, well-being and belonging for their children.
* Engage families in their homes and at other suitable locations, to overcome barriers to engagement actively and proactively.
* Undertaking case management including reviews, reporting and administration functions.
* Create and update individualised case management files for all clients.
* Coordinate and participate in stakeholder meetings with other services and clients.
* Connect families with other services through referrals out.
Requirements for Success / Qualifications
* A degree or qualification in Community Services, Human Services, Social Work, Social Sciences, Psychology, or another relevant field.
* Experience in the Case Management of families facing multiple and complex challenges such as mental health, disability and domestic and family violence is desirable.
* Strong administration skills – reporting, case notes and general documentation.
* Exceptional communication, negotiation and influencing ability – able to relate to children, parents, and other service providers.
* Proven ability to form effective partnerships and connections with other professionals and organisations.
* Demonstrated capacity to manage time effectively while managing a caseload of complex clients including the ability to maintain professional boundaries and confidentiality.
* A sound level of computer literacy including proficiency in Microsoft Office packages and client case management systems.
* First Aid Certificate is desired but not required.
* Full driver licence with no restrictions.
* Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children / vulnerable people.
Benefits
* Rewarding work – every day you know you're making a real difference
* Not-for-profit salary packaging, reducing your tax (details via )
* Free external, confidential counselling and access to
* Volunteering opportunities
* Opportunity to purchase additional annual leave
* Extra leave including : Mission Australia Thank You Day & Work Anniversary Day off
Culture & Inclusion
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve. We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.
If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our for additional contact details. We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au
How to apply
Click 'Apply' and send your application today! As a committed employer, we will respond to your application. Applications for this role are shortlisted as received and we are interviewing through the advertising period. Please apply as soon as possible to be considered.
Location: Pirinilaplu / Palawa Kani (Devonport) TAS 7310
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