Job Description
What You'll Do
Are you an experienced Employee Relations or Industrial Relations professional who enjoys navigating complex people matters, influencing leaders and finding practical,fairand commercially sound solutions?
We'relooking for a Senior Employee Relations Partnerto join our People & Culture team and play a key role in supporting leaders and stakeholders across the NRMA Group.
This is a role for someone who brings strong technicalexpertise, sound judgement and a calm, considered approach to complex and sensitive matters.You'llprovidetrusted advice across employee relations, industrial relations, payrollinterpretationand workplace matters, helping our leaders make confident,compliantand people-centred decisions.
You'llalso be involved in complex case management, workplace investigations, external employment-related claims, enterprisebargainingand industrial negotiations — making thisa great opportunityfor someone who wants to work across both strategic and hands-on ER/IR matters.
Thisfull-time permanentrole offers flexibility to work from home and across NRMA offices, with attendance at our Sydney Olympic Park and Barrack Place offices as agreed andrequiredfor the role.
In thisposition,you'llbe a trusted advisor to People & Culture,leadersand business stakeholders, helping guide complex matters with confidence,careand commercial judgement. You will:
* Provide expert, pragmatic advice on complex and sensitive people matters, including performance, conduct, grievances,complaintsand terminations
* Act as an escalation point for high-risk employee relations matters, supporting decision-making that balances legal risk, compliance,fairnessand commercial outcomes.
* Interpret and apply modern awards, enterprise agreements, employmentcontractsand employment legislation to support consistent and compliant people decisions.
* Lead complex and sensitive workplace investigations, ensuring procedural fairness, policycomplianceandappropriate riskmanagement.
* Manage and support responses to external employment-related claims and disputes, including matters before the Fair Work Commission, anti-discriminationbodiesand other relevantjurisdictions.
* Work closely with internal stakeholders, external legaladvisersand regulators to coordinate advice, information flow,submissionsand outcomes.
* Support enterprise bargaining and industrial negotiations, including interpretation of existing agreements, riskassessmentand procedural requirements.
* Contribute to bargaining strategy, agreement documentation,briefingsand governance materials aligned to organisational, workforce and financialobjectives.
* Identifyemerging trends, risks and learnings from employee relations and external claims matters to support preventative strategies, policyimprovementand capability uplift.
* Providespecialist employment law and industrial relations advice to support People & Culture-led and business projects.
* Stay up to date with legislative and award changesimpactingemployee relations, industrialrelationsand payroll, sharingtimelyupdates with relevant stakeholders.
What You'll Bring
You'llbring strong employee relations and industrial relations experience, along with the confidence to provide clear,balancedand commercially practical advice in complex situations including:
* Formal qualificationsand experiencein Lawwill be highlyregarded, although relevant experience gained within a People & Culture or Industrial Relations environment will also be recognised.
* A deep understanding and practical working knowledge of the Fair Work Act, Modern Award system, National Employment Standards and related employment and industrial relations legislation.
* Demonstrated experience managing a range of employment and industrial matters, including disciplinary processes, workplace investigations, enterprise bargaining,restructuresand performance management.
* The ability to provide high-quality, customer-centric advice and influence outcomes through clear,confidentand professional communication.
* Strong judgement and the ability to balance legal, commercial, operational and employee considerations when supporting complex matters.
* Excellent time management skills, with the ability to manage competing priorities and deadlines while delivering reliable outcomes.
* Experience preparing responses, submissions and briefing materials for external claims and disputes.
* The ability to build trusted relationships with People & Culture and business stakeholders, helping improve confidence and capability in managing employee relations matters.
What's in it for you?
At the NRMA wearen'tjust about discounts(although you do get these too). We offer benefits to help make work and lifejust rightfor you!
* Progressive flexibility,leaveand well-being benefits to balance all of life's prioritiesincluding 5 weeks annual and recreation leave.
* Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
* ComplimentarymyNRMAmembership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more.
* Discounts on a range of NRMA personal insurance products including car, home & travel.
* Grow, progress or relocate your career and move around the NRMA Group or different locationswith us.
Know You Belong
We'refor inclusion, diversity andrepresentingthe members, guests,customersand communities we serve.That'swhy we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be a part of our team.
As part of our recruitment process, successful applicants willbe requiredto complete pre-employment checks.
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