Join a High Performing Team of Small Business Bankers
We are seeking experienced bankers to join our regional small business banking team in Central Victoria. This is an exciting opportunity to make a real difference for our customers and communities, while growing your career at NAB.
About Our Team
Our people are customer obsessed, prioritising the needs and satisfaction of our customers above all else. We foster innovation and create strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.
About the Role
* Undertake sales related requirements for a portfolio of Small Business Agri & Diversified customers.
* Build relationships with Business Partners to create and action new business opportunities and support our customers.
* Action and manage Salesforce opportunities & national leads.
* Undertake retention related activities for existing customers.
* Perform credit analysis and approve requests for temporary excesses/increased limit requirements.
* Provide coaching, lead actions and role model great behaviours across the broader business.
* Managing lending and product requests for small business customers.
* Understanding customers business needs to provide holistic banking solutions.
* Accountable for managing customer complaints and escalations until resolution is reached.
* Coaching and development of less experienced bankers within the team and developing associates.
* Drive customer portfolio risk and compliance.
* Establish and maintain Working Relationships with key stakeholders (Retail, NAB Partners and other Business Partners).
What You'll Need
* A genuine passion for customer service.
* A Background in Agriculture or Agribusiness (preferred)
* Demonstrated experience in a lending role.
* Experience in managing customer relationships, and the credit process.
* A strong financial/business acumen.
* Problem solving, time management, critical thinking and negotiation skills
About Our Culture
We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated.