Job Opportunity: Guest Experience Training Specialist
This exciting role is part of a large hospitality operation in New South Wales. We are seeking an experienced professional to join our team as a Training Specialist - Guest Experience.
The primary focus of this position involves the design and delivery of training programs aimed at enhancing guest satisfaction.
* A relevant degree in hospitality or a related field is required.
* Extensive experience in hospitality training, particularly in areas such as customer service and staff development.
* Excellent public speaking skills and the ability to engage audiences effectively.
We are looking for someone who is passionate about delivering exceptional training that leads to improved guest experiences and hotel performance.
This role will involve significant travel across various locations, providing opportunities to work with different teams and develop strong relationships with colleagues and clients.
If you have a genuine interest in hospitality training and possess excellent communication skills, we encourage you to apply for this challenging yet rewarding opportunity.