At Hotel X, we look for people who are ready to show up and change the world, one interaction at a time. As a leader in our team, you will bring energy, direction, and a passion for creating exceptional guest experiences. You will love to have fun, empower your team to say yes, and lead by example. Problem solving will be your forte, and you will know how to bring a competitive edge by ensuring our guest rooms and facilities are always maintained to the highest standard.
You will thrive in a luxury environment and understand the importance of creativity, culture & community, while inspiring others to do the same.
OUR CULTURE & VALUES
* Deliver excellence through service
* Embrace a growth mindset
* Communicate honestly and transparently
* Consider people, community and planet
* Have each other's backs and respect differences
* Show up and bring positivity
* Take accountability & own our mistakes
Entrepreneurial mindset where innovation is key...we want to lead the way and are lucky to have the flexibility to do so!!!
HOW WILL YOU HELP US ACHIEVE OUR GOALS?
Keeping our hotel running is key to ensuring guests have an incredible stay at Hotel X. As a Maintenance Supervisor, you will lead and support the Maintenance team in the upkeep of guest rooms and hotel facilities. Your day‐to‐day will include overseeing planned preventative maintenance, coordinating and supporting repairs such as patch and paint, plumbing, tiling, flooring, and cabinetry, while ensuring all work is completed to the highest standard. You will play a key role in prioritising tasks, managing workloads, and ensuring the hotel operates at its best across all areas, including public spaces such as the pool. With naturally high standards and a strong eye for detail, you will champion a guest‐first mindset while driving efficiency and consistency across the team.
WHO WILL YOU WORK WITH?
You'll love coming to work with a team that strives for excellence day in, day out to deliver a quality hotel experience. As an integral leader within our Maintenance team, you will guide, mentor, and support your colleagues, while fostering a positive and high‐performing team environment. Reporting to the Operations Manager, this role requires a hands‐on leader who leads from the front and brings their unique personality and perspective (your X factor).
WHAT YOU WILL BRING TO THE TABLE
We're seeking individuals with a passion for the hotel industry and demonstrated experience in maintenance or similar environments, ideally within hospitality or customer‐focused industries.
* Strong leadership and team coordination skills
* A broad handyperson / maintenance skill set
* The ability to prioritise, delegate, and problem‐solve effectively
* Confidence working both independently and as part of a team
* A proactive, solutions‐focused mindset
This is a hands‐on role, so physical fitness is essential, along with the ability to support your team on the tools when required.
WHY CHOOSE US?
As a valued leader in our dynamic team, you will have access to:
* Fun!!! Enjoy team building, regular events, and a vibrant atmosphere
* Birthday leave and enhanced IHG Parental Leave
* Our incredible retail discounts platform
* The Global IHG Employee Room Benefit, One Pass and Friends & Family Program (at over 6,600 hotels worldwide)
* Sales incentives and recognition schemes
* Hotel X pays for 100% of any 6 therapy, mental health, or coaching sessions each year, plus access to a variety of well‐being resources
* Career development, mentoring and community support opportunities
* The chance to experience a unique Hotel environment, a little different to the norm!
So don't hesitate – apply now and be part of our award‐winning team! Come and discover the ultimate experience of luxury, hospitality and style at Hotel X.
Applicants must hold Australian Working Rights.
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