Continuous Improvement Quality Assurance Specialist
We are seeking an experienced specialist to drive a culture of service excellence by embedding quality frameworks and enabling smarter decision-making.
This is a hands-on role for someone who thrives on collaboration, clarity and coaching. You will be responsible for strengthening data integrity and promoting a culture of continuous improvement.
The ideal candidate will have excellent communication and problem-solving skills, with the ability to work independently and as part of a team.
Beyond the core responsibilities listed below, you will also contribute to the development of our organization through your expertise and fresh perspectives.
* Evaluate and improve existing processes and systems to ensure they meet our quality standards.
* Develop and implement quality frameworks to guide our operations.
* Analyze data to identify trends and areas for improvement.
* Provide coaching and training to colleagues to enhance their knowledge and skills.