1 week ago Be among the first 25 applicantsAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About The RoleAs a Banking Consultant in our Retail Banking, you’ll play a key role in helping to delivering outstanding customer service. This role is that are based mainly in branches, providing customers with a seamless banking experience, through meeting each customer’s end-to-end financial needs and goals across transaction activities, needs based conversations and educating them on the financial solutions available, including digital. They have the knowledge required to complete customer transactions, as well as have in-depth needs based conversations and fulfil products as per their accreditation level. They will deliver a high standard of customer service to ensure customers are not only satisfied, but strong advocates for ANZ.Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.Role Type: Permanent, Part timeRole Location: Brookside Shopping Centre, 159 Osborne Road, Mitchelton QLDWork Hours:Monday-Friday: 9AM-4:15PMWhat will your day look like?As a Banking Consultant, you will have the opportunity to:Provide our customers with a seamless branch experience by meeting each customer’s end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions,Be part of a collaborative team and act as a role model and peer coach to deliver the best possible customer experience,Contribute to a significant uplift in customer engagement and advocacy, and create real customer value,Actively participate in and support bank programs and initiatives,Take responsibility to ‘know your customer’ from a risk perspective, andEnsure compliance with ANZ and branch policies and procedures.What will you bring?To grow and be successful in this role, you will ideally bring the following:Exceptional customer focus - retail experience is an advantage,Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage,Ability to multi-task and highly adaptable to change and ambiguity,Willingness to work in a collaborative team environment,Sound understanding of compliance, andExcellent communication and interpersonal skills.You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.So why join us?From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 98045Job Posting End Date10/06/2025, 11.59pm, (Melbourne Australia)Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionFinance and SalesIndustriesAccounting, Banking, and Financial ServicesReferrals increase your chances of interviewing at ANZ by 2xSign in to set job alerts for “Banking Advisor” roles.Brisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 weeks agoPrincipal Finance Advisor - Financial Advisory ServicesSouth Brisbane, Queensland, Australia 1 week agoPrincipal Finance Advisor - Financial Advisory ServicesSouth Brisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia $130,000.00-$200,000.00 1 week agoBrisbane, Queensland, Australia 1 day agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 4 days agoBrisbane, Queensland, Australia 3 days agoBrisbane, Queensland, Australia A$75,000.00-A$101,000.00 2 days agoBrisbane, Queensland, Australia 3 days agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 days agoBrisbane City, Queensland, Australia 2 days agoBrisbane City, Queensland, Australia 1 week agoChermside, Queensland, Australia 1 hour agoMoreton Bay, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoSenior Planner - Asset Management ImprovementBrisbane, Queensland, Australia 2 days agoSenior Associate | CFO Advisory | BrisbaneBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 3 days agoPrincipal Adviser Finance Digital TransformationBrisbane, Queensland, Australia A$118,709.69-A$134,066.50 2 days agoBrisbane, Queensland, Australia 1 week agoWealth Adviser - Health & Personal InjuryBrisbane, Queensland, Australia 3 days agoBrisbane, Queensland, Australia 3 days agoBrisbane, Queensland, Australia A$120,000.00-A$150,000.00 1 week agoBrisbane, Queensland, Australia 3 days agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia A$100.00-A$140.00 4 days agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 4 days agoSenior Consultant - Financial Services TaxBrisbane, Queensland, Australia 3 weeks agoSenior Consultant - Financial Services TaxBrisbane, Queensland, Australia 1 week agoSenior Consultant - Operational Risk Management, BrisbaneBrisbane, Queensland, Australia 1 week agoWe’re unlocking community knowledge in a new way. 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