Job Title: Casual Customer Advisor
Branch Customer Advisors play a pivotal role in delivering exceptional customer experiences every day. We empower our team members to make a positive difference for customers and communities, foster innovation, and create strong, lasting relationships.
Key Responsibilities:
* Support NAB's Tumut Branch by being the first point of contact for our customers, prioritizing their needs and satisfaction above all else.
* Identify suitable products and services for customers, including account opening, unsecured lending, and banking transactions.
* Demonstrate Smarter Banking options, making banking simple, easy, and secure.
Requirements:
* A passion for delivering quality, gold-class experiences for diverse customers.
* A team player with a keen eye for detail, ensuring efficient and accurate transactions.
* Customer-centred thinking and an appreciation for inclusion and diversity.
Benefits:
* Tailored career development programs, upskilling, and mobility opportunities.
* A diverse and inclusive workplace that values equity and respect.
* Banking and financial services discounts, salary packaging, reward and recognition, health and wellbeing, leave options.