Job Opportunity: Medical Receptionist (2IC)
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This is an exciting opportunity to join our team as a Medical Receptionist (2IC) in a GP Clinic setting. As the second-in-charge, you will play a vital role in ensuring the smooth operation of the practice.
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About the Role:
* You will be responsible for assisting the Practice Manager and lead doctors with operational excellence, day-to-day reception duties, overseeing appointments and bookings, managing waitlist management, booking in new clients and rescheduling appointments.
* You will also assist with patient and doctor queries, utilising appropriate item numbers for appointments, and providing excellent customer service.
Requirements:
* At least 6 months experience working in a GP Clinic setting
* Best Practice experience preferred
* Exceptional verbal and written communication skills
* Proficiency in Medicare, DVA, Work Cover, HICAPS, and Private Health Insurance billings preferred
* Strong multitasking abilities and effective prioritisation of workflow
* A positive, can-do attitude and a drive to make a meaningful impact on our patients and practice
What We Offer:
* Comprehensive corporate support in areas like finance, payroll, marketing, recruitment, and administration
* Backing of a Practice Manager and Area Manager who will work closely with you to monitor and improve clinic performance
* Role-enhancing resources like regular training updates and group practice management learning sessions