Customer Service Ambassador
The Role:
We are looking for a Customer Service Ambassador to join our team. As a Customer Service Ambassador, you will be the face of our company, responsible for delivering exceptional customer experiences and building strong relationships with our customers.
You will work in a fast-paced environment, handling customer queries, resolving issues, and providing support to ensure our customers have an excellent experience. You will also play a key role in promoting our products and services, identifying opportunities to upsell and cross-sell, and contributing to the development of our customer service strategy.
This is a fantastic opportunity for someone who is passionate about delivering outstanding customer service and has excellent communication skills. If you are a team player who is eager to learn and develop your skills, we want to hear from you!
Requirements:
- Excellent interpersonal and communication skills
- Ability to work in a fast-paced environment
- Strong problem-solving and conflict resolution skills
- Ability to build rapport with customers and colleagues
- Flexible and adaptable approach to work
Benefits:
- Competitive hourly rate
- Job stability with an essential service
- Opportunities for career growth and development
- Supportive health and wellbeing benefits
- Free on-site parking
- Fuel Discounts
Working Hours:
- Most of our stores are open 24 hours so our customers can stock up on essential groceries, grab a hot snack or take a moment to unwind. You'll be working a variety of shifts, including nights and weekends.
We're proud of our culture, where every person can do meaningful work and be recognised for their efforts. From day one, you can power your growth and development with training, resources, and support from likeminded difference-makers.
Our store offers a range of benefits including competitive pay, job security, opportunities for growth and development, supportive health and wellbeing benefits, free on-site parking and fuel discounts.
If you're passionate about delivering exceptional customer service, building relationships and contributing to a dynamic team, this could be the perfect opportunity for you!