Claims Specialist Opportunity
We are seeking a skilled Claims Specialist to join our team. In this role, you will be responsible for promoting our products and services through excellent customer service.
About the Role:
* Promote our insurance products and services to customers and stakeholders.
* Process claims in line with established procedures and policies.
* Deliver exceptional customer service to diverse internal and external stakeholders.
* Manage claims effectively using external and internal specialists.
Key Requirements:
* Previous experience in customer service, administration, or a call centre role.
* Strong customer service skills with a highly empathetic approach.
* A passion for making a difference and helping people in their time of need.
* An engaging and courteous phone manner with the ability to type and talk concurrently.
Benefits:
* A range of benefits to enhance work-life balance, including 'Hybrid Working' and wellbeing programs.
* The ability to maximise retirement savings through voluntary super contributions and company matching.
* Income protection insurance and reimbursed Death and Total Permanent Disability insurance premiums.