Townsville City, Queensland 4810, Australia
Casual Temporary Entry Level
Posted 19 May 2026
Description
Summary:
As a Customer Service Assistant at Pizza Riveria, you will play a vital role in delivering exceptional service to our customers in the vibrant hospitality and catering industry. This temporary, casual position in Townsville City, Queensland, offers an exciting opportunity for entry-level candidates to gain valuable experience while contributing to a friendly and dynamic team environment.
Responsibilities:
* Greet customers warmly and assist them with their orders
* Provide information about menu items and specials
* Handle customer inquiries and resolve any issues promptly
* Maintain cleanliness and organisation of the service area
* Process transactions accurately and efficiently
* Assist in food preparation and presentation as needed
* Collaborate with team members to ensure smooth operations
Qualifications:
* No formal education required; a passion for customer service is essential
* Previous experience in a customer service role is an advantage but not mandatory
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment
* Basic numeracy skills for handling transactions
* Flexibility to work varied hours, including evenings and weekends
Customer Service (Phone/Counter)
A junior candidate is ideal for this position, preferably with some experience or at least the confidence to handle phone order and serve customers. Approximately 6 – 9 hours per week.
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